Conversion Guide
Temporary Combined Logo
We have rolled out a temporary logo that you may see in a few places throughout our network of products and services. As we combine our organizations, we’ve implemented several cost-savings changes. However, many of the efficiencies we’ve gained only work with a singular logo. That is why we are using this combined, temporary logo while we work to finalize our future name and brand.
This is a temporary logo. We are still working towards a new, combined name and brand for our new organization.
These debit and ATM cards now feature our temporary, combined logo. As we combine our organizations, we’ve implemented several cost-savings changes, one of which is combining our debit and ATM cards into one system. However, many of the efficiencies we’ve gained only work with a singular brand. That is why we are using this combined, temporary logo while we work to finalize our future name and brand.
Contactless Payments
We are excited to roll out the functionality of contactless payments on debit cards.
Tap to pay offers a secure and fast way to pay. Look for the tap to pay icon.
Tap your card for a secure, contactless payment.
Consumer Debit Card
ATM Card
Business Debit Card
More member access:
Our expanded footprint of 36 branches throughout Oregon and Washington allows us to have more impact on existing members. But bigger than that, through this partnership, we are able to serve more people and provide them with access to top-notch financial products and services.
Products/Services:
With our combined resources we are able to offer a more robust product and service line, reduce costs, and return more value in the form of products, services, rates, fees, and community involvement to existing and future members. As part of this merger, we project we will save our membership $1M in fees.
More Responsive to Evolving Financial Needs
This partnership allows the credit union to better anticipate and meet the financial needs of members in a competitive financial services industry. Looking ahead, this partnership will allow us to constantly assess and improve our technology solutions and make sure we’re providing the best digital banking solutions possible for members now and into the future.
Same Knowledgeable,
Friendly Employees:
The same friendly staff will continue to serve you.
About NWCU
Founded in 1949 by six members of Weyerhaeuser, a wood products corporation, Northwest Community Credit Union (NWCU), a division of TwinStar Credit Union has grown to serve a diversified membership of more than 100,000 members with 15 locations in 11 Oregon cities. NWCU is proud to support community and educational outreach, provide emergency relief, and dedicate our time and money to provide community support. NWCU is committed to providing superior service, compassion, and loyalty to our members, our employees, and the communities we serve. Northwest Community Credit Union was named Best in State Credit Union in Oregon by Forbes in 2022.
About TwinStar
Leadership
The continuing board of directors for the combined organization is made up of directors from both legacy credit unions. Just as always, our board is made of members like you, who lend their managerial and financial expertise to help guide the direction and mission of the credit union. We are also led by our Chief Executive Officer, Jeff Kennedy. Jeff has been a part of our organization for nearly 40 years, serving as our CEO for the last 12. While Jeff has announced his expected retirement in 2025, he has committed to staying on to guide us through this pivotal step of merging our systems.
Thomas Petus-Czar
Board Chair
Jeff Kennedy
Chief Executive Officer
